| Issue ID | 1313146 |
| Internal NHTSA # | 10899174 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E350 |
| Model Year | 2011 |
| File date | 09/05/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall . Mercedes has sent 2 letters indicating death may occur from defective airbags. Defect is even more serious for us because we are on a blood thinner and bleeding caused by defect could not be stopped. Dealer indicates that car may not be sold or driven. Mercedes should either correct defect or provide a replacement car until defect is corrected. The nyt article yesterday indicates that most other car companies, including bmw, do provide replacement cars. Mercedes' stonewalling is outrageous particularly in light of thier decision to save a few bucks and put the purchasers at risk. Mercedes chose to be a cheapskate and should now suffer the consequences, not us innocent purchasers. The mercedes telephone hotline is inoperative... They claim to be busy and never answer. The recording also, contrary to the letters, claims that there is no danger? Which is correct? - the letters or the recording? If it is the letters,then the recording would seem to be a lie and mercedes should be punished for that. The nhsta should be fining mercedes for their stonewalling and demand that they fix the defect or provide a replacement. |
| Vehicle Mileage at Failure | 16000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NAPLES, FL |
| VIN pattern | WDDKK5GF6BFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |